Checkers Ngebs City
Checkers Ngebs City, situated in Mthatha, provides a convenient location for grocery shopping. Customers can expect a range of fresh produce and pantry staples, alongside ready-to-eat meals. The store emphasizes a selection of prepared foods, including their popular cooked fish, catering to those seeking quick and easy meal options. Maintaining consistent product quality is a priority.
While the store strives to offer convenience, improvements in customer service protocols would be beneficial. Addressing concerns regarding availability of shopping aids and ensuring a more proactive approach to resolving issues are key areas. A focus on staff training and maintaining cleanliness could enhance the overall shopping experience.
Features and services of Checkers Ngebs City
Service options
- No-contact delivery
- Delivery
- In-store shopping
- On-site services
Highlights
- Great produce
Accessibility
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Wheelchair-accessible toilet
Offerings
- Bakery
- Food
- Organic products
- Prepared foods
- Salad bar
Amenities
- Toilet
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Parking
- Free of charge street parking
- Free parking lot
- On-site parking
- Paid parking lot
Checkers Ngebs City is in position 1 out of 23 in pet groomers in Mthatha
Customer Reviews
Checkers Ngebs City has a rating of 4.1 out of 5 based on over 947 reviews on Google
I had a very disappointing experience at this Checkers. There were no shopping trolleys available at all, and when we asked for assistance, the security guards had an unpleasant attitude and were not helpful. The overall service was poor, and it left us feeling unwelcome. We eventually had to leave without shopping and go to Shoprite instead. This is not the level of service I expect. Very disappointing.
I purchased a couple of items from Checkers BT Ngebs (Mall of Mthatha) via the Checkers Sixty60 app. One of the items was damaged. I logged into the app to report the issue and was advised to return the item to Checkers BT Ngebs (Mall of Mthatha). When I went to the store and asked to speak to the manager, I was extremely disappointed by the service I received. She was not helpful at all and told me there was nothing she could do on her side. She then handed the damaged item back to me without offering any solution. I felt belittled and humiliated by this interaction. I sincerely hope that the manager receives additional customer service training going forward.
Checkers' cooked fish is 🔥! Super tasty, flaky, and always hits the spot 🐟👌. Perfect for a quick, healthy meal or adding to a salad. Would definitely recommend 😊 #CheckersFish #FoodieF fave
Bought sliced chocolate cookie, when I ate there was hair around it. I took a video but can only share pictures, that’s really disgusting. People can get sick
After loadshedding the staff disappears and and there's no one at the vegetable section. It's been a whole 30 minutes waiting...I continued shopping and still one is here.🤷♀️
A nice and spacious checkers that allows ease and f shopping. No loud music and no overcrowded aisles. The queues move fairly quickly and I was served by a nice lady at the checkout(till). Something MUST be done about the more than ten baskets missing handles and the shortage of trolleys!
With them you will never go wrong
Information about Checkers Ngebs City
Address
Checkers Ngebs City is located at Ngebs Mall, 33 Errol Spring Ave, Umtata Part 1, Mthatha, 5100, South Africa
Phone
The phone number of Checkers Ngebs City is +27 47 505 4300
Website
The website of Checkers Ngebs City is: checkers.co.za
Business Hours
Monday: 08:00–19:00
Tuesday: 08:00–19:00
Wednesday: 08:00–19:00
Thursday: 08:00–19:00
Friday: 08:00–19:00
Saturday: 08:00–19:00
Sunday: 08:00–18:00
