Pet Paradise
Pet Paradise - Kempton Park
Pet Paradise in Kempton Park offers a range of services for your furry companions, including pet boarding and relocation assistance. They aim to provide a comfortable and secure environment, and have demonstrated expertise in international pet transport. Clients have noted a dedication to communication and support throughout the process.
While offering potentially valuable personalized attention, experiences can occasionally vary. Consistent staff presence and clear communication regarding operating hours are essential to ensure peace of mind. The facility strives to maintain a positive and reassuring atmosphere for pets, alongside offering regular updates.
Features and services of Pet Paradise
Service options
- On-site services
Accessibility
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Pet Paradise is in position 5 out of 6 in pet shops in Kempton Park
Customer Reviews
Pet Paradise has a rating of 4.2 out of 5 based on over 169 reviews on Google
We once booked our dog here and the experience was so bad we’ve never used kennels again. When we landed back in the country on collection day, they told us they were closing early at 13:30. Because we were still en route to Jhb, they said in that case we will only be able to collect our dog three days later as they would be "closed". When we finally fetched her, she jumped into the car and did a full shake-off, shedding an alarming amount of hair – likely from stress or lack of handling. We were promised updates and photos, but received only one set of three photos taken within seconds of each other. It honestly felt like she’d had no interaction for the entire stay. I absolutely would not recommend this place.
Jane guided me every step of the way with our pet relocation to the UK. Her patience in answering every question (and I had many), to calming my frequent panic moments, was amazing. She was so helpful right up to where we actually got our doggy. Thank you Jane!!
Our dog's favourite home away from home. They really add the personal touch! Over holidays they even send us photos of our dog enjoying himself to let us know how he is doing! A warm thank you to all the friendly staff at Pet Paradise.
Doesn't even deserve one star! I am extremely disappointed with my experience at this dog shelter. I trusted them with my dog’s safety and wellbeing, but when I got my dog back, they were visibly terrified. My dog was flinching at sudden movements and showed clear signs of fear that were not present before staying there. It’s heartbreaking to see your pet come home anxious and scared, especially from a place that is supposed to provide care and protection. This raises serious concerns about how the animals are handled behind the scenes and whether proper supervision and compassionate treatment are actually in place. I would strongly caution other pet owners to think carefully before leaving their dogs here. No animal should leave a shelter more fearful than when they arrived.
Had my Jack Russell and labrador groomed. Mainly took the Jack Russell for nails to be cut which was not done apparently because the dog was difficult to handle. Had I not checked it would have been a waste of my money. Otherwise job we'll done and very reasonably priced.
Jack Russell and Labrador groomed. Took a good few hours to be done and one dog's nails weren't cut which was the main reason for having her groomed. Otherwise all good.
I was there yesterday to look at a kennel for my dog.The lady at reception was really unfriendly and unhelpful,so i won't be sending my dog there.
Information about Pet Paradise
Address
Pet Paradise is located at 64 Main Road, Brentwood Park AH, Kempton Park, 1619, South Africa
Phone
The phone number of Pet Paradise is +27 73 308 4673
Website
The website of Pet Paradise is: petsparadise.co.za
Business Hours
Monday: 07:00–17:30
Tuesday: 07:00–17:30
Wednesday: 07:00–17:30
Thursday: 07:00–17:30
Friday: 07:00–17:30
Saturday: 07:00–13:30
Sunday: Closed
