Dogwoods Grooming Parlour
Dogwoods Grooming Parlour
Dogwoods Grooming Parlour, situated in Gqeberha, offers a service focused on pet styling and hygiene. A long-standing establishment, they've previously been known for providing reasonable pricing and a comfortable environment for canine companions. Their approach aims to cater to individual needs while prioritizing animal wellbeing.
Recently, there have been indications of inconsistencies in service delivery and a perceived lack of consistent grooming expertise. It appears that maintaining established standards and ensuring clear communication regarding specific requests are areas requiring ongoing attention to guarantee a positive and predictable experience for all pets.
Features and services of Dogwoods Grooming Parlour
Accessibility
- Wheelchair-accessible car park
Dogwoods Grooming Parlour is in position 57 out of 73 in vet shops in Gqeberha
Customer Reviews
Dogwoods Grooming Parlour has a rating of 4.2 out of 5 based on over 32 reviews on Google
Look at the dates on all the reviews, they are YEARS old, believe me do not take your pets here. It is no longer any good. They don't listen, they don't take any accountability and they do a terrible job. They shaved my dog after being told NOT TO SHAVE HIM and whats more they did a bad patchy job and completely messed up his beautiful fur! The groomer had no experience and was not a dog person. The owner takes zero accountability but has lots of excuses! Happy to take your money not so happy to take any responsibility!
DO NOT, I REPEAT DO NOT USE DOGWOOD GROOMERS!! Lets start with the fact that the establishment is very dirty, thick dust and unclean floors as you enter the grooming parlour. Then let's address the fact that the manager, as well as the groomer, knows nothing about breed-specific treatment and neither listens to instructions. I took my beautiful Golden Retriever for a groom and specifically instructed them THREE TIMES not to cut his mane, or lovely long coat, as we'd like it to stay long. I just asked for his hair to be neatened. I made it so clear. I returned to find out that they had SHAVED HIM!!! Not just that, but it was a very bad shave job with gaps all over his fur; he was also cut all the way to his skin in one or two areas. I was so angry when I arrived to collect him that I paid and left (at this time, I didn't actually see how bad it really was). When I returned home, I gave him a full check and then contacted the owner. The owner called me full of explanations of how its the groomers first time etc etc, asked for pictures, which I provided, and then ... no reply. He has since ignored my calls and passed a message through his manager saying that I am not entitled to a refund as they gave my dog a wash.
I have been taking my 2 dogs, an Irish(Red)Setter and Border Collie/Golden Spaniel, to Dogwoods for several years. The owner is very kind to the dogs and myself. The dogs are always a bit worried when you drop them off, but always happy on fetching and not distressed. They cut extremely well and prices are very reasonable. Definitely recommend Dogwoods to anyone.
Terrible experience! Very disappointing! I do not recommend
My Toby (Yorkie) went first time (8months old) and when picking him up he was a happy chappy. I was nervous as he does not like riding in the car and gets car sick and did not know how he would handle grooming... Went to pick him up tail wagging and all. Thank you.
I'm sorry to say but I have to agree with Rebecca. My Max has been depressed and sick since the last time I took him to Dogwood. He had a runny stomach was vomiting I had to take him to the Vet two months ago, Last week the same thing happened. It looks like he was hurt or something. Friendly nice people yes... but I'm not taking my baby there again.
Friendly and caring staff and not a long waiting time. We (me and my dog) is very please with the service and cut he receives each time. Thank you to all at Dogwoods for the service you offer.
Information about Dogwoods Grooming Parlour
Address
Dogwoods Grooming Parlour is located at 16 Worraker St, Newton Park, Gqeberha, 6045, South Africa
Phone
The phone number of Dogwoods Grooming Parlour is +27 82 800 2706
Business Hours
Monday: 09:00–16:00
Tuesday: 09:00–16:00
Wednesday: 09:00–16:00
Thursday: 09:00–16:00
Friday: 09:00–16:00
Saturday: Closed
Sunday: Closed
