Ace Grinding
Ace Grinding, located in Cape Town, provides sharpening services for pet grooming equipment. While some customers appreciate the attentiveness of a particular staff member, experiences regarding blade sharpening have been inconsistent. Challenges with communication and tracking orders seem to be a recurring theme.
The business offers a solution for maintaining clippers and blades, but quality control and a responsive customer service process are areas where improvement may be beneficial. A clear invoice system and reliable return processes could enhance the overall customer experience.
Features and services of Ace Grinding
Service options
- On-site services
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Ace Grinding is in position 98 out of 132 in pet groomers in Cape Town
Customer Reviews
Ace Grinding has a rating of 4.1 out of 5 based on over 80 reviews on Google
ACE GRINDING AND SHARPENING ARE AWFUL!!!! 2025 The service from this company is terrible.. It’s as if they are doing you a huge service by doing absolutely zilch for your hard earned money. MY EXPERIENCE WITH THEM WAS SO AWFUL. When I bought my Andi's clippers and four pairs of new blades from them they were ever so efficient. However when it came to sending my blades to them via Postnet I heard nothing more I had to chase up what was happening at least four or five times more over the course of a few months! Eventually after my impatience wore thin they finally my blades were ready to send but first I had to pay the money. I asked for an invoice and they said no I had to pay the amount first, they only send out invoices on payment. Eventually I got an invoice and , It was a handwritten amount on a piece of paper over WhatsApp. My blades arrived and I was not going to use them until horse clipping season from May 2026 except that I have an older gelding whose hair is growing thicker than it should. He was washed beautifully a couple of days ago and when he was fully dry I proceeded to try and clip him. I could not clip one single hair! It was terrible! My blades were still clipping when I sent them for sharpening but I like to be fully ready for the next season. 2 Pairs of blades have only seen 12 clips in total! I have subsequently heard of another person who received their completely different make of clipper blades back and they would not cut at all and were also far worse than the ones she sent in. They could be returning any old blades. They are unreliable and completely untrustworthy in my true opinion and experience.
Send a blade for sharpening, had to pay postage fees to get the blade to them and back. Great was my surprise when I tried to use it, they never sharpened it, just mailed the blunt blade back. Don't expect a refund either, they keep the money and just ignore any messages from you.
We always get the best service from Karen, she goes yond the call of duty to assist. Her vibrant personality makes one feel at home. We thanked the staff for sharpening our grooming equipment to perfection. They are always eager and willing to assist.
Karen is the best. Always friendly and extremly helpful. She treats one like family
They have been our go to Andis suppliers for me 23 years! And my uncle before me many many years aswell. Excellent and dependable and definitely the best with sharpening!!! #Wagtail’s #knysna
Thank you Ace Grinding for delivering on your promises.Karin Abrahams kept me informed all the way through waiting for my ordered item to be delivered to me while waiting for their stock to arrive in Cape Town.Thank you for great service and quality products.
Trying to find blades sizes and prices. Not very friendly . Can't find what I am looking for . Dosen't give you any options ? Only the one that is in the picture . Or can you only see when Acd Grinding is open ?
Information about Ace Grinding
Address
Ace Grinding is located at Unit 4, Ace Grinding, Swift Park, Benbow Ave, Epping, Cape Town, 7460, South Africa
Phone
The phone number of Ace Grinding is +27 21 534 9971
Website
The website of Ace Grinding is: acegrinding.co.za
Business Hours
Monday: 08:30–16:00
Tuesday: 08:30–16:00
Wednesday: 08:30–16:00
Thursday: 08:30–16:00
Friday: 08:30–14:00
Saturday: Closed
Sunday: Closed
