Adendorff Machinery Mart Boksburg
Adendorff Machinery Mart in Boksburg offers a wide range of equipment and supplies for various needs. While stock availability can sometimes be a point of inconsistency, the store strives to provide a selection that caters to diverse requirements. Some customers appreciate the assistance offered, highlighting the value of personalized guidance in finding the right products.
The service experience appears to be variable, with reported instances of difficulties in repair timelines and communication. Maintaining consistent and proactive engagement across all departments is crucial for ensuring a positive customer journey and demonstrating a commitment to reliable service and efficient logistics. A focus on clear communication and accountability is essential.
Features and services of Adendorff Machinery Mart Boksburg
Service options
- Delivery
- In-store pick-up
- In-store shopping
- On-site services
Accessibility
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Parking
- Free parking lot
Adendorff Machinery Mart Boksburg is in position 28 out of 46 in pet shops in Boksburg
Customer Reviews
Adendorff Machinery Mart Boksburg has a rating of 4.2 out of 5 based on over 509 reviews on Google
Checked online to see if there was stock available in store.There was, but then arrived nothing in stock. Montel the cashier said I can have a broken one at full price. When I declined he became rude.... So I left. My company will buy elsewhere in future.
Mr Patson gave the best customer service ever. He was so kind, patient and offering advices were deemed necessary. Most of the things i needed, got them at a reasonable price.
Terrible customer service. No feedback and lack of accountability and communication from repairs department. Checked in a breaker on 1/10/2025 made a follow up call, and a store visit on 11/10/2025 to find out status of repair as no assessment call or repair quote was given. On 15/10/2025 I had to make another call not sure what the repairs consultants do because communication is definitely not part of their job description. Machine is now repaired however will only be delivered from the jhb branch to Boksburg on 20/10/2025 because apparently they only receive delivery for repaired equipment once a week, for a big company like adendorff not to have vehicles they can send to collect a customers machinery is really poor service!
I’ve been coming to this Adendorff for 2 years now , there is never an issue with stock and the staff are extremely helpful . They have pretty much everything you are looking for . Would highly recommend. Keep up the good work team
We recently bought tools and a generator from them. One thing I can say is that I love the friendly staff and the excellent customer service.
We buy all our tools and generators from them over the years, they always try to go the extra mile for their customers, love the service and staff at this branch in Boksburg. Thank you
I was there yesterday to buy an air seperator for our air compressor and was helped by one of the staff sitting by the door. when I wanted to pay for the item I had to wait 10 minutes not to be attended too. There was probably only 3 to 5customers in the shop and the three people at the counter were on their phones and didnt assist me so I had to put the item back in the rack and go to their competition for better service.
Information about Adendorff Machinery Mart Boksburg
Address
Adendorff Machinery Mart Boksburg is located at 518 Commissioner St, Boksburg East Industrial, Boksburg, 1459, South Africa
Phone
The phone number of Adendorff Machinery Mart Boksburg is +27 11 914 1550
Website
The website of Adendorff Machinery Mart Boksburg is: adendorff.co.za
Business Hours
Monday: 08:00–17:00
Tuesday: 08:00–17:00
Wednesday: 08:00–17:00
Thursday: 08:00–17:00
Friday: 08:00–17:00
Saturday: 08:00–13:00
Sunday: Closed
