Absolute Pets Cape Gate
Absolute Pets Cape Gate is a well-regarded pet shop located within the Cape Gate Shopping Mall. They provide a diverse range of pet supplies and products, with a demonstrated focus on customer assistance and a commitment to finding solutions for pet owners. The team appears dedicated to ensuring a positive shopping experience.
The store’s commitment to service is a defining feature, with employees shown to be helpful in locating specific items and offering support. Maintaining stock availability and responsive communication are key areas where continued improvement can enhance the overall experience for valued customers. Product selection is also noteworthy.
Features and services of Absolute Pets Cape Gate
Service options
- Delivery
- On-site services
Accessibility
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Absolute Pets Cape Gate is in position 82 out of 136 in pet shops in Cape Town
Customer Reviews
Absolute Pets Cape Gate has a rating of 4.4 out of 5 based on over 38 reviews on Google
I always have such a pleasant experience when visiting Absolute Pets, Cape Gate. The 2 gentleman are always incredibly friendly, helpful and approachable, readily available to answer my questions and provide assistance. They effortlessly go the extra mile and always make me feel valued as a customer. Excellent client service gentleman!!
Absolute Pets Cape Gate offers incredible service. Willem and Anthony are always super helpful and friendly. If the store doesn’t have stock of something we need for our kitty cats they always try to find out if any of the other branches do. It's always a pleasure shopping here
Amazing service from Lance, always friendly and funny, keep up the amazing service
I visited Absolutely Pets and left disappointed. After arriving shortly after opening, I found a sign saying they'd be back before 10:05 AM, even though the shop opened at 9:00 AM. I had to wait with no response when I tried calling. I eventually left, not willing to walk back to the shop. This wasn’t the first issue I've had with them. Despite asking twice for specific stock to be ordered, I’ve never received a callback, even though these products sell out quickly. I usually order four items, but when I arrive, there’s either nothing available, or I leave with just one. I'm not impressed with the service. Having more staff to avoid these inconveniences and better communication regarding stock would go a long way in retaining customers.
Cat (Christine) and Anthony always make it such a pleasure to go shopping for your fur babies. They are always so friendly and really helpful with product and food suggestions. You guys are awesome and the reason why I always go to your store! Thanks for being AMAZING!
Great service and really friendly staff. Across all the branches I have been to. Don't know how they do it, but it is true.
This pet store is fantastic! They have great quality products and pet food. The staff is super friendly and always gives helpful advice. Highly recommend!
Information about Absolute Pets Cape Gate
Address
Absolute Pets Cape Gate is located at Shop L01, cnr Okavango and, De Bron Rd, Brackenfell, Cape Town, 7560, South Africa
Phone
The phone number of Absolute Pets Cape Gate is +27 21 300 7261
Website
The website of Absolute Pets Cape Gate is: absolutepets.com
Business Hours
Monday: 08:30–20:00
Tuesday: 08:30–20:00
Wednesday: 08:30–20:00
Thursday: 08:30–20:00
Friday: 08:30–20:00
Saturday: 08:30–20:00
Sunday: 08:30–20:00
