Koi Waterways
Koi Waterways, located in Durban, is a specialist pet shop dedicated to the beauty and care of ornamental fish, particularly Koi carp. They offer a selection of healthy, high-quality fish, alongside ponds supplies and equipment to create a thriving aquatic environment.
The business appears to focus on providing expert advice and support for pond owners. While some have found the team friendly and knowledgeable, others suggest improved communication and attention to detail would enhance the overall customer service experience.
Koi Waterways is in position 22 out of 58 in pet shops in Durban
Customer Reviews
Koi Waterways has a rating of 4.7 out of 5 based on over 21 reviews on Google
Do not use this company. They arrived without any notice or prior communication and performed only a quick backwash on my pond — that’s it. No water testing, no inspection, no cleaning, and no explanation of what was done. Afterwards, they said they would send me an invoice for "pond service." I will not be paying for anything because no proper service was provided. In fact, the backwash drained half my pond water, which I now have to refill myself. Extremely unprofessional behavior and complete lack of communication. The rude lady then says "Okay I will not charge you anything, dont call us for our service again". Pathetic service
Awesome experience seeing all those koi fish. Well run operation.
Owne4 wad friendly and helpful With beautiful selection of koi
Awesome selection of Koi. Excellent service.
Basil is always helpful and koi are in good condition
Very reasonably priced Koi fish food and accessories
The lady that works is a star. So helpful
Information about Koi Waterways
Address
Koi Waterways is located at 9 Adelaide Pl, Glenashley, Durban, 4051, South Africa
Phone
The phone number of Koi Waterways is +27 83 779 4828
Business Hours
Monday: 08:00–18:00
Tuesday: 08:00–18:00
Wednesday: 08:00–18:00
Thursday: 08:00–18:00
Friday: 08:00–17:30
Saturday: 08:00–14:00
Sunday: Closed