The 9th Day

They would not allow us to adopt only one dog; we had to take both or none.

Went to the premises to look for a dog we can adopt. Simone is amazing she knows each dog walked with us explained each dogs situation and where they came from. I then sent a message to Charmaine with the photo of the dog we were really interested in. I am still waiting for a response. We have however proceeded with the adoption through a different organizations. I do understand that you are busy. But it's important to respond to people really interested in adopting instead of pleading for assistance on your FB page

I must say I am rather disappointed. I was super excited at first. My partner and I went to the shelter to see if there would be any dogs we would like to adopt. To our surprise we fell in love with 2 gorgeous dogs (1 mixed Husky and 1 mixed Labrador). We were in contact and communication with Charmaine the entire time. She told us that the Husky has to be homed with its partner the Jack Russell, which we were more than happy to do. We were willing to take 3 dogs from the shelter all at once. But out of no where Charmaine decided to start ghosting me. I called, I texted and nothing. She reads my messages but never bothers to give any feedback. I'm starting to think that they don't really want to give these fur babies homes, they prefer the babies being caged there. I am truly sad and very disappointed in the treatment we have received 🤞🤞

Charmaine was supposedly coming to do a home inspection before letting me meet the dog I was interested in adopting. She arrived at my house WITH the dog, literally threw her at me and gave me her banking details for the adoption fee and left. Haven't seen or heard from her since. Thankfully my Happy dog has just fitted in seamlessly and no one could part us. Not too sure if Charmaine is in this for the animals or her own self glory. Very sad for the animals

The doggies are well looked after and the staff care about the dogs

Good people when I was at the place but as I message Charmaine she doesn't respond doesn't even look at the message only responded to some messages but been waiting for a week now to see if the dog we want to adopt will be fine around our dog

The animals are kept in very small cages. It was terribly dirty when we went there. The conditions under which these animals live are absolutely atrocious. Having been to other shelters before, this one is by far the worst. Pure doggie hell! Most of the dogs seem aggressive and agitated, probably due to their conditions. Definitely not a place where I would want to adopt an animal from. This place should be closed down for the animals sake.