The Pet House Waverley
The Pet House Waverley, located in Pretoria, is a well-established pet shop known for its comprehensive selection of pet food and accessories. Staff demonstrate a commitment to providing helpful guidance and maintaining consistent product availability. Their dedication to sourcing a wide range of products aims to meet diverse needs.
While seeking to provide exceptional service, the shop appears to be navigating some internal challenges. The expertise of certain team members, coupled with a proactive approach to customer requests, contributes positively. Consistency in the customer experience remains an area where improvements could strengthen their reputation and overall service quality.
Features and services of The Pet House Waverley
Service options
- In-store shopping
- On-site services
Accessibility
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
The Pet House Waverley is in position 70 out of 103 in pet shops in Pretoria
Customer Reviews
The Pet House Waverley has a rating of 4.3 out of 5 based on over 17 reviews on Google
I always receive great service at this store. Staff is friendly and very helpful at all times. Visit them 2-3 times a month for my dog's food and snacks and they always have sufficient stock and good prices.
Did you know, That this place will straight scream and swear at customers when they have a disagreement. One of the team members Brandon will harass, bully and belittle his employees. And when a customer steps in since it was out of hand. He will turn around and say "Get the **** out my store" I had the privilege of watching this unfold on my Sunday afternoon. When apologies are issued. This review will go away.
Charmaine is very hands on and has allot of knowledge with regards to her products. She also has more than 15 years experience in this field. If she does not have what you are looking for, she will always try her best to assist you.
I always get the bets service. 👌🏾
Ripped off..R42 for 20 super worms. Opened the container and found only 9.
Rude workers, I found what i needed but when i asked for help it was ignored and met with irritation. I dont know the names but its was a man that ignored me.
I always get prompt and friendly service here. Bravo!
Information about The Pet House Waverley
Address
The Pet House Waverley is located at Fountain Square, 1052 Hertzog St, Villieria, Pretoria, 0186, South Africa
Phone
The phone number of The Pet House Waverley is +27 67 925 7770
Business Hours
Monday: 08:00–18:00
Tuesday: 08:00–18:00
Wednesday: 08:00–18:00
Thursday: 08:00–18:00
Friday: 08:00–18:00
Saturday: 08:00–15:00
Sunday: 08:00–14:00