Animal Travel Services

My cats (Fig, Milk, Crimson, and Clover) have just arrived safely in the UK! I can't thank Jaco, Ryan, and the Animal Travel Services team enough. Ryan even helped me get my cats to the vet the day before travel, when my housemates were having trouble fitting them all into the car, and Jaco communicated with me every step of the way, sending photographs of the cats from when they were being checked in to fly, and confirming when they were on the plane safely. I never felt that any question was too silly (I sent Jaco a million emails), and the team's sincere care for animals was palpable to me every step of the way. I even (very last minute) asked to postpone their flight, and Jaco very graciously adjusted the date and time to suit me, without hesitation. Truly - this is a team that goes above and beyond. All four cats are settling in well! After a long, nearly 12-hour flight, I picked them up from the airport, where they had been well looked after during the customs process (given breakfast and allowed out of their travel crates). By the time I went to fetch them, they were their usual selves, only a little sleepier and slightly grumpier. I was, of course, quite anxious while they flew, checking the flight status incessantly, but as far as mitigating worries go, the ATS team was incredible. I knew my cats were in the safest hands, and I am so, incredibly grateful for that peace of mind - it's valuable when putting them through such a big, stressful move. Above all, I'm so grateful that they are all here, safe and sound, happily settling in. Thank you so much to Jaco, Ryan, and everyone ATS who played a part in keeping my kitties safe and keeping me sane!

I cannot thank Animal Travel Services enough for the incredible job they did relocating our two fur babies from Cape Town to Paris. From start to finish, Andria was absolutely amazing — professional, compassionate, and always in touch. She kept us informed every step of the way and even checked in afterwards to make sure our pets had settled in safely. Her dedication and care made the entire experience completely stress-free. I highly recommend Animal Travel Services and give them a full 5-star rating!

Thank you, Jaco and the rest of the team at Animal Travel Services for a sterling job! From start to finish, you were patient and kind and helped me through a process which can, at times, seem very overwhelming! Thank you for keeping me informed at every stage with thoughtful communication, photos and videos. JD, thank you for being so lovely on arrival when delivering the crate in advance and for giving me the confidence that Nova would be in safe hands. Relocating Nova from South Africa to the UK was made easier due to you all, with a seamless handover with Amber at Airpets at London Heathrow. Nova arrived happy, healthy and calm. A very joyful reunion indeed! I would highly recommend Animal Travel Services to anyone looking to relocate their animals. I couldn’t be more thank you 🙏🏻 So, here’s a big shout out to you all at ATS 👍🏻

Thank you, Andria and Animal Travel Services, for handling the relocation of my Labrador and Border Collie to the USA. Andria was absolutely amazing—she patiently answered all the countless questions I had, recommended different airlines to suit our timeline, advised on types of travel crates, suggested a clearing agent (broker), guided me through CDC requirements, and everything in between. She even checked in with the airline during my dogs’ layover and kept me updated throughout the process. Thank you so much, Andria—I highly recommend your services at Animal Travel Services!

I recently hired Animal Travel Services to transport our two Boston Terriers from Cape Town to London, and it was an outstanding experience! Jaco and his team exceeded expectations by handling all paperwork meticulously and even scheduling an extra vet check to ensure our pups were travel-ready. Our dogs are like family to us, so their care meant everything. The pricing was fair and transparent—no surprises. If you’re relocating pets, I highly recommend Jaco and ATS for their professionalism and compassion. Five stars—thank you for a smooth reunion!

We had a wonderful experience with Animal Travel Services, especially with Bobbi, who managed our pet migration. The whole process can be stressful, but Bobbi handled everything with professionalism, care, and clear communication from start to finish. It meant so much to know our pets were in such capable hands. We are incredibly grateful to have them home with us, safe and happy. Highly recommend their team to anyone needing pet relocation services.

Animal Travel Services to the rescue 🙂 After receiving an exorbitant quote and completely the wrong information by a different company, with the clock ticking down to our relocation, Andria and her team stepped in very professionally and caringly, providing correct information, realistic quotes, liaising with the vet team and the arrivals team to get our move across the world booked, and processed seamlessly. My dogs arrived safely and I had piece of mind during our 3 days of travel. I would highly recommend Animal Travel Services.