Dis-Chem Pharmacy Bracken Gardens - Alberton
Dis-Chem Pharmacy Bracken Gardens - Alberton
Located in Alberton, Dis-Chem Pharmacy Bracken Gardens strives to be a convenient resource for prescription medications and a broad range of health and wellness products. Dedicated team members are often praised for their willingness to assist and a friendly approach, aiming to facilitate a positive customer interaction.
While appreciated for certain aspects of their service, improving accessibility and order accuracy are areas for continued focus. Streamlining the communication process and ensuring efficient dispensary operations can significantly enhance the overall customer experience and the reliability of medication fulfillment.
Features and services of Dis-Chem Pharmacy Bracken Gardens - Alberton
Service options
- Delivery
- In-store pick-up
- In-store shopping
- On-site services
Accessibility
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Planning
- Appointment required
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Dis-Chem Pharmacy Bracken Gardens - Alberton is in position 47 out of 56 in vet shops in Alberton
Customer Reviews
Dis-Chem Pharmacy Bracken Gardens - Alberton has a rating of 3.4 out of 5 based on over 287 reviews on Google
Sibongile at Bracken Gardens is probably the best assistant I have ever met at any pharmacy. She is a hard worker, efficient and always so kind and helpful. I wish there were more people like you ❤️
I live in the area but I haven't experienced such bad service from any Dischem like this one. HQ need to assess what is going on in this Branch! The phone is left to ring off the hook because actually the switchboard operator has just "disappeared!" And when you eventually do get through the pharmacy staff can't understand why the phone next to them hasn't been ringing. And then the cherry on the top is that the order that was placed is incorrect on collection so you may as well just have stood in the queue! This is not the first time that we've had consistent problems with this Branch hence my review which is actually long overdue!
I find it very frustrating to contact the dispensary by telephone. It usually takes three calls and approximately 15 minutes to reach a person. Please improve your customer service!
Stay away from here, the dispensary staff are on holiday. They gaslit me and told me my mom has no repeats left, and then left out the medication after I left the counter and didn't even add the medication I asked for! Not even that, the pharmacist loaded the wrong thing onto the system even after I insisted it was wrong. Then I was made to stand and wait at the till while they sent someone to get the medication that was never even packed in. First and last time I'll ever come to this place again! Pathetic.
Nurse Lerato gave me the best service. She loves her job. May God bless you Sthandwa. ❤️
Good day I visited Health Clinic early morning on 09 Saturday 2025. My appointment was for 8:00am. To Lerato Mokgethi, thank you so much. Your service was so great 👍. You are good at your work, you care and also have time to explain so that one can understand clearly. Keep it up. Liesbth
It's a normale pharmaceutical and well designed get in grab wat you need and boom . Your done it's as easy and as simple as that
Information about Dis-Chem Pharmacy Bracken Gardens - Alberton
Address
Dis-Chem Pharmacy Bracken Gardens - Alberton is located at Shop G1, Dis-Chem Pharmacy Bracken Gardens - Alberton, 119 Hennie Alberts St, Brackenhurst, Alberton, 1449, South Africa
Phone
The phone number of Dis-Chem Pharmacy Bracken Gardens - Alberton is +27 11 900 1525
Website
The website of Dis-Chem Pharmacy Bracken Gardens - Alberton is: dischem.co.za/storefinder/85
Business Hours
Monday: 08:00–19:00
Tuesday: 08:00–19:00
Wednesday: 08:00–19:00
Thursday: 08:00–19:00
Friday: 08:00–19:00
Saturday: 08:00–16:00
Sunday: 09:00–14:00
