Dis-Chem Pharmacy Bracken Gardens - Alberton

Sibongile at Bracken Gardens is probably the best assistant I have ever met at any pharmacy. She is a hard worker, efficient and always so kind and helpful. I wish there were more people like you ❤️

I live in the area but I haven't experienced such bad service from any Dischem like this one. HQ need to assess what is going on in this Branch! The phone is left to ring off the hook because actually the switchboard operator has just "disappeared!" And when you eventually do get through the pharmacy staff can't understand why the phone next to them hasn't been ringing. And then the cherry on the top is that the order that was placed is incorrect on collection so you may as well just have stood in the queue! This is not the first time that we've had consistent problems with this Branch hence my review which is actually long overdue!

I find it very frustrating to contact the dispensary by telephone. It usually takes three calls and approximately 15 minutes to reach a person. Please improve your customer service!

Stay away from here, the dispensary staff are on holiday. They gaslit me and told me my mom has no repeats left, and then left out the medication after I left the counter and didn't even add the medication I asked for! Not even that, the pharmacist loaded the wrong thing onto the system even after I insisted it was wrong. Then I was made to stand and wait at the till while they sent someone to get the medication that was never even packed in. First and last time I'll ever come to this place again! Pathetic.

Nurse Lerato gave me the best service. She loves her job. May God bless you Sthandwa. ❤️

Good day I visited Health Clinic early morning on 09 Saturday 2025. My appointment was for 8:00am. To Lerato Mokgethi, thank you so much. Your service was so great 👍. You are good at your work, you care and also have time to explain so that one can understand clearly. Keep it up. Liesbth

It's a normale pharmaceutical and well designed get in grab wat you need and boom . Your done it's as easy and as simple as that