Three Rivers Veterinary Clinic

I have never been more appalled by the ethics — or complete lack thereof — of a veterinarian in my life. One of our dogs suddenly began foaming at the mouth. We had already lost another dog to the same terrifying symptoms a few months earlier, so panic doesn’t even begin to describe the state we were in. Our own vet wasn’t answering. Desperate, we managed to get the number for Three Rivers Veterinary Clinic and called Dr Johan Swanepoel as a last hope. My mother, hysterical, sobbing, and shaking with fear, begged him for help. He flatly refused. He said he would not help anyone after hours unless they were an existing client. When we explained that he had treated our dog before, he shouted back at her: "Yes, but only as an outpatient!" My mother then asked — through tears — "So what must I do? Am I going to lose my dog?" His response? "Not my problem." Those were his words. Delivered while angrily shouting at a terrified woman who believed her dog was dying in front of her. I am still in disbelief. This wasn’t a misunderstanding. This wasn’t a policy explained calmly. This was cruelty. A complete absence of empathy. A total disregard for animal life and basic human decency. If you are ever considering going to this vet, don’t. Do yourself — and your animals — a favour and stay far away. When it mattered most, when fear and urgency were real, he showed exactly who he is.

I just wanted to express my gratitude and appreciation for the effort the Three Rivers Vet put into animals. I was there Thursday last week because my cat was not feeling well without having to take my cat to the vet just with what I explained they could give the best advice & medicine and my cat was sorted within a day! I can not thank the team enough.

Awesome people really appreciate them for the great work the provide.

Friendly staff.they know what they talking about.a little expensive but they are worth it.

Always a lovely experience with our Vaal Veterinarians. Understanding, patient and helpful... Best vet in the vaal

Thank you Dr Du Plessis for having such a kind heart for animals. Def the best Veterinary Dr there is!!

Our cat was hit by a car at night and we couldn't find a vet in our area in the state we were in, we were directed to this clinic over the phone and when we got there we called the emergency number and the doctor that answered reached us in around 10 minutes. Our cat didn't make it but in the 12ish hours she was there we know they tried to ease her pain and save her and we are thankful for that 🙏